Dictate tickets in Zendesk, Intercom, Freshdesk, Help Scout, Front. Pithflow's 'Empathetic' tone style acknowledges feelings; 'Personalize' mode addresses customers by name.
Team plan ($45/mo for 5 seats) shares the Snippets the team owner manages with every seat, so every rep works from the same approved templates.
Yes. Pithflow puts the text into whatever field has focus, so any reply box you can type in works, with nothing to install in the help desk.
Save them as snippets. On the Team plan, $45 a month for 5 seats, the snippets and dictionary the team owner manages are shared with every seat.
The Empathetic tone acknowledges the customer's frustration and softens hard news, and the Personalize intent adapts the reply to the person you are writing to. Read it before you send.
Yes. Pithflow detects the language of each dictation across 100+ languages, and Spanish and English can be mixed in the same sentence.
