Delete your Pithflow account

You can request deletion of your Pithflow account and all associated data at any time. This applies to accounts created in the Pithflow desktop app, the Pithflow Android keyboard, or on pithflow.com.

How to request deletion

1. Email [email protected] from the email address on your Pithflow account.
2. Use the subject line "Delete my account". No other details are required — the sending address identifies your account.
3. We confirm the request and delete the account within 30 days. You'll receive a confirmation email when it's done.

What gets deleted

• Your account and authentication identifier
• Your email address
• Custom dictionary entries and snippets synced to our servers
• Your notes — the notepad that syncs between your devices
• Meetings you recorded — their transcripts and notes
• Your synced dictation history, if you switched that on
• Usage metrics tied to your account (word counts, audio duration)

Audio is never stored after transcription completes, so there is no audio to delete. Your dictation history is saved locally on your device, under your control, and removed by uninstalling the app. Three things are the exception, because they exist to follow you between devices: meetings, your notes, and your dictation history if you switched history sync on — it is off unless you turned it on. All three live in your account, so deleting your account deletes them. Beforehand you can delete any single note, delete any single meeting from the Meetings tab, and clear your synced history in one action from the app.

What we keep

If you had a paid subscription, Stripe retains invoice records as required by tax law. Those records are held by Stripe under its own retention policy and contain billing details only — no dictation data.

Questions

[email protected] — we respond within 30 days, usually much sooner.